Phuket Tourist Police reported the incident yesterday (Feb 6), marking officers providing assistance to the couple at Cherng Talay Police Station, where they filed a complaint.
The couple had transferred the B720,000 as a deposit paid online before their arrival. However, upon arrival on the island the couple discovered that no one had booked any villa for them, Tourist Police explained.
The couple were not named in the brief post online by Phuket Tourist Police, and the villa the couple had paid to rent was also not identified.
The couple have now coordinated with a lawyer to proceed with legal action, Tourist Police said.