A joint inspection was carried out by multiple government bodies yesterday (May 22), in response to the complaints initially filed with Phuket MP Chalermpong Saengdee.
Present for the inspection yesterday were officials from the Phuket Provincial Ombudsman’s Office and the Phuket branch of the Internal Security Operations Command (Isoc), as well as officers from the Phuket Highways Office, the Mueang District Office, Wichit Municipality and Wichit Police..
The investigation focused on reports that the company, which offers parcel pickup and delivery services, was using public space along Chao Fa East Rd, in Moo 2, Wichit, to park large transport vehicles.
Residents claimed the practice blocked views, disrupted traffic and posed safety risks.
According to a company representative, goods are delivered twice a day ‒ once by a large vehicle in the morning and once by a smaller vehicle in the afternoon, reported MP Chalermpong.
Each delivery operation lasts about 30 minutes.
The company admitted it had previously received similar complaints and had taken steps to improve the situation, though officials said the measures were still insufficient.
Following the inspection, authorities issued a set of directives for the company to comply with.
The company, not named in MP Chalermong’s report, is to adjust its delivery receiving hours to avoid peak traffic, and restrict operations to not receive its deliveries between 6am and 10am and from 3pm to 7pm each day.
The company is also to ensure delivery vehicles do not obstruct roads, sidewalks or private residences, and remain within legal parking boundaries.
The company was asked to use smaller vehicles where possible and ensure delivery vehicles are parked within company premises, and was warned that continued violations will result in strict legal action by relevant authorities.
There will be regular monitoring and follow-up reporting by government agencies to ensure compliance, the company was told.
The company acknowledged the directives and pledged to take corrective action. Authorities plan to reassess the situation within seven days to evaluate progress, MP Chalermpong noted.