Maxim contacted The Phuket News directly following the article posted online yesterday (Nov 11) reporting the current list of approved ride-hailing services according to the Phuket Land Transport Office (PLTO).
"According to the latest notice issued by the PLTO, on Oct 24, ride-hailing apps Hello Phuket, Grab, AirAsia Super App, Robinhood, Bonku, Asia Cab, Bolt and inDriver are legal to use in Thailand.
"Maxim remains listed as ‘uncertified’ by the Department of Land Transport for legal use in the country,” The Phuket News reported.
The PLTO as of today (Nov 12) still has not announced Maxim as among the ride-hailing services operating legally in Thailand.
In response, Maxim explained to The Phuket News today, “Maxim operates legally in Thailand under the appropriate regulatory framework and holds certification through Taxsee (Thailand) Co., Ltd., the authorized legal entity registered under number 0105565152843, and with the Department of Land Transport under registration number 010...
“We would like to respectfully clarify that, according to the Department of Land Transport (DLT), Maxim is fully licensed by DLT, which is the primary governing body for ride-hailing services in Thailand.
“Maxim is currently in contact with the PLTO to clarify the information and address the photo used in the notice.
“We believe there may have been some confusion regarding the legal status of Maxim in Thailand. While the PLTO notice is specific to Phuket, the DLT’s position remains the authoritative source for nationwide regulations, and we have been assured that Maxim is in full compliance with these regulations.”